About the job
AWS Payments and Fraud Prevention is hiring a Principal PMT-ES to define and drive large-scale, cross-company initiatives that shape the future of AWS's payment infrastructure. As one of AWS's foundational services, Payments and Fraud Prevention manages the complete payment lifecycle for AWS customers: providing accurate financial information, ensuring efficient collection and disbursement, and protecting AWS and its customers from fraud-related damage.
Responsibilities
• Develop product requirements working backwards from customer needs, focusing on products that enable growth, efficiency, and scaling of AWS's payment acceptance, fraud prevention, collections, and disbursements capabilities
• Write compelling business cases articulating investment priorities and long-term strategic vision
• Investigate technical systems spanning multiple business units, identifying integration opportunities across payment processing, fraud detection, and financial operations platforms
• Build consensus across product management, engineering, solution architecture, and business development to achieve shared goals across payment operations, fraud prevention, and platform infrastructure
• Leverage AI to transform customer experience and operations, designing autonomous systems that reduce friction in payment flows, accelerate fraud investigations, enable real-time decision-making across millions of transactions, and deliver personalized payment experiences
• Drive innovation in payment security by defining next-generation capabilities including autonomous fraud detection, AI-powered risk assessment, and intelligent payment routing that balance customer experience with fraud protection
• Own end-to-end delivery of multi-year initiatives, managing complex dependencies across payment methods, fraud systems, and global compliance requirements
• Develop and mentor product talent across the organization
Qualifications
Minimum
• 7+ years of working as a Technical Product Manager experience
• 5+ years of technical (software development, network development, IT, other related) experience
• Experience delivering large-scale SaaS, PaaS or LaaS products where you are responsible for the full product lifecycle, from concept through GTM (go to market)
• Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or a related field
• Experience communicating complex concepts clearly and persuasively to different audiences
• The ability to dissect complicated technical problems and build simplified customer experiences for internal and external customers.
• Experience collecting, analyzing, and summarizing data from disparate sources in order to drive conclusions and recommendations
Preferred
• Knowledge of professional software engineering practices & best practices for the full software development life cycle and operations
• Experience working with large-scale billing, payment and fraud prevention systems
• Experience in pricing a product or feature, or in defining and executing a go-to-market strategy
• Experience with public cloud technologies