Senior HR Specialist - Business Operations & Engagement, AWS People Experience and Technology (HR)

Amazon
USA, WA, Seattle2026-05-19ONSITE

About the job

The HR Specialist for AWS PXT Business Operations and Internal Engagement serves as the operational engine of the AWS PXT people agenda — owning the mechanisms, cadences, and communications that keep a global HR organization aligned, accountable, and connected. This role sits at the intersection of business operations, AI-enabled process design, and employee engagement, and is responsible for translating strategic priorities into repeatable, measurable execution.

Responsibilities

1. Owns the full AWS PXT cadence: WBRs, MBRs, QBRs, offsites, and strategic planning (3YP, OP1/OP2)

- Drives business reviews including metrics dashboards, goals dashboards, and offline review packages

- Manages long-range and annual planning processes; coordinates cross-functional alignment mechanisms

2. Leads automation of business review mechanisms using AI tools and agentic workflows

- Identifies opportunities to reduce manual effort, increase speed, and improve data quality

- Serves as the team's AI adoption champion — testing tools and embedding practical applications into cadences

3. Manages annual goal uploads, dashboards, monthly reviews, and stakeholder coordination across all AWS PXT sub-teams

- Runs semi-annual 1:1 goal reviews with HR Senior Team Leads; produces 'Goals Health' reporting

4. Leads internal communications programming: Global Town Halls, CloudKeepers forums, PXT Huddles, and recognition programs

- Owns the engagement calendar and tracks sentiment metrics to guide programming decisions

- Manages leadership messaging and maintains permission groups for communications and data access

5. Partners with AWS PXT Leaders on QBR documents, People Plan development, and cross-functional coordination

Qualifications

Minimum

- Bachelor's degree or equivalent in Business, Program Management, Human Resources, Employment Law, Computer Science, Finance, Computer Information Systems, Engineering, Operations Research or a related field

- 5+ years of HR, talent acquisition, management consulting, or project/program management experience

Preferred

- Experience communicating clearly and concisely with leadership, stakeholders, and cross-functional teams

- Experience creating and implementing large-scale organizational programs

- Experience owning program strategy, end to end delivery, and communicating results to senior leadership

- Experience improving and creating new processes and structure to achieve goals