About the job
Our mission is to empower customers to buy and use products with complete confidence by delivering valuable protection plans, hassle-free claims, and exceptional expert product support throughout their entire product journey. We build innovative features that make it easy for customers to discover, choose, and use their protection plans. Additionally, we create internal tools that support business insights, efficiency, and growth.
Responsibilities
Team Leadership: lead and grow your team of engineers. Provide technical mentorship and career development while fostering an inclusive and collaborative environment
Technical Leadership: work closely with your engineers to architect and develop the best technical design and approach that scales for impact. Establish and optimize AI supported development processes that enable rapid experimentation and deployment while maintaining high quality standards. Build mechanisms to measure and improve the impact of what we launch.
Technical Strategy: ensure that our technical design is aligned with, and informs, our long term strategic vision to improve both quality and speed of delivery of the work done by Amazon employees to maximize customer impact.
Global collaboration: work with our product management team and other engineering teams to deeply understand customer use-cases and make thoughtful architectural decisions that create durable value.
Operational Excellence: Lead the team in delivering new features with high impact while making decisions that optimize for low operational overhead in the long term.
Qualifications
Minimum
3+ years of engineering team management experience
7+ years of working directly within engineering teams experience
3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience
8+ years of leading the definition and development of multi tier web services experience
Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
Experience partnering with product or program management teams
Preferred
Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers