About the job
As a Principal Technical Program Manager on the core team, you will define and frame ambiguous, undefined problem spaces across Prime Video's AI landscape, driving clarity where business objectives and technical strategy have not yet been articulated. You may not know what the problem is before starting. You will own the end-to-end strategy, execution, and launch of transformation programs that span multiple organizations across Prime Video, Amazon Entertainment, and adjacent Amazon businesses. You will influence architectural decisions and resource allocation at the VP+ level, serving as a strategic advisor who shapes investment decisions and multi-year technology roadmaps.
Responsibilities
Consistently meet challenging deadlines and deliver high-quality solutions that enable the Prime Video platform to scale to meet growing customer demand.
Strong knowledge of current and emerging AI technologies and technology-driven workflows, with the ability to evaluate new capabilities, identify opportunities for innovation, and guide cross-functional teams through responsible technology adoption and integration.
Proactively identify and mitigate risks related to both traditional systems and automation deployments, including model drift, data quality, and ethical considerations, communicating regularly with stakeholders on project status and issues.
Demonstrate deep technical expertise in cloud infrastructure, distributed systems, and large-scale data processing, with familiarity in modern machine learning technologies and their practical applications.
Partner closely with engineering, product, and business leaders to align initiatives with high-level objectives and achieve measurable improvements in efficiency or customer experience.
Communicate ideas effectively to a wide range of audiences, foster constructive dialogue, and lead the resolution of contentious technical issues.
Qualifications
Minimum
10+ years of working directly with engineering teams experience
10+ years of technical product or program management experience
10+ years of software development experience
Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems
Experience owning/driving roadmap strategy and definition
Experience managing programs across cross functional teams, building processes and coordinating release schedules
Experience managing programs across multiple organizations, building cross-org mechanisms, and driving alignment at the executive level.
Preferred
Experience in the streaming, entertainment, or media industry, with knowledge of how marketing content is produced and distributed across global markets
Experience driving adoption of AI-native solutions across marketing organizations, enhancing existing workflows with automated, outcome-based approaches
Experience partnering with science and ML teams on model development, evaluation, and integration into production systems at scale
Experience designing and evaluating system-level technical architecture at scale