About the job
At Amazon Ads, we're re-imagining the advertising landscape through advanced generative AI technologies and AI agents, revolutionizing how millions of customers discover products and engage with brands online. As a Principal Technical Program Manager, you’ll lead large-scale technical programs that deliver forecasting and guidance experiences powered by machine learning and conversational AI. You’ll bridge engineering, applied science, and product teams to ensure advertisers have the tools to plan, optimize, and measure campaigns at scale—shaping the future of digital advertising.
Responsibilities
Own end-to-end program management for advertiser-facing forecasting and guidance experiences, including interactive planning surfaces and conversational AI tools, coordinating across multiple teams and organizational leaders.
Drive technical strategy and roadmap alignment across engineering, applied science, product, and business teams, sequencing dependencies and delivering against committed timelines.
Lead cross-functional teams through complex technical challenges in demand forecasting, recommendation systems, campaign management, and measurement.
Establish program governance, metrics, and reporting mechanisms to ensure visibility and accountability; define success metrics around coverage, adoption, engagement, accuracy, and business impact.
Identify, assess, track, and mitigate technical and operational risks across large-scale distributed systems, including calibration, monitoring, and rollback mechanisms required to safely ship machine learning-driven experiences.
Partner with engineering and applied science leaders to influence architecture decisions and plan the launch of model improvements into customer-facing surfaces.
Build and maintain relationships with senior stakeholders across Amazon Ads and partner organizations, negotiating integration points where forecasting and guidance capabilities connect with shared advertiser surfaces.
Qualifications
Minimum
7+ years of technical product or program management experience
7+ years of working directly with engineering teams experience
Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems
Experience managing programs across cross functional teams, building processes and coordinating release schedules
Experience owning/driving roadmap strategy and definition
Experience working directly with engineering teams
Bachelor's degree in computer science or other related discipline
Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
Preferred
8+ years of hands-on work managing complex technology projects experience
Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
Experience with AI/ML technologies
Experience leading complex programs with significant change impact across organizational boundaries
Experience in user experience design, product strategy, or customer-facing product development.