About the job
Shape the future of AI-powered insights for Amazon's publisher monetization platform. As a Principal Product Manager, you'll define the product vision and strategy for APM's AI-driven insights suite, enabling 600+ internal users to transform complex business questions into actionable insights in minutes—regardless of their technical background.
You'll lead the design of intuitive, trustworthy AI experiences that replace manual analytics with self-service, autonomous intelligence, driving real business impact across 22+ Amazon publishers. In this product leadership role, you'll own what we build, why we build it, and how customers experience it—serving as the voice of the customer for our suite of agentic products and translating complex business problems into delightful AI experiences.
Responsibilities
Own the product vision and roadmap for APM's AI-powered insights products, defining strategic direction across near-term feature delivery, mid-term platform capabilities, and long-term autonomous intelligence investments
Lead customer discovery across 600+ internal users by conducting interviews, analyzing usage patterns, and translating unmet needs into compelling product opportunities
Design end-to-end user experiences that prioritize trust and transparency in AI-generated outputs, including information architecture, interaction patterns, and feedback mechanisms
Partner with applied science and engineering teams to translate AI capabilities—including language models, knowledge graphs, and anomaly detection—into intuitive experiences that build user confidence, while defining product requirements and acceptance criteria that balance scope, quality, and speed
Drive product launches and strategic trade-offs by developing go-to-market strategy, enablement programs, and adoption campaigns, while balancing self-service breadth and guided depth to deliver the right experience for diverse user needs
Qualifications
Minimum
Bachelor's degree in computer science, engineering, analytics, mathematics, statistics, IT or equivalent
10+ years of technical product or program management experience
8+ years of end to end product delivery experience
Experience owning/driving roadmap strategy and definition
Experience contributing to engineering discussions around technology decisions and strategy related to a product
Experience with end to end product delivery
Experience converting insights into strategy and communicating complex ideas clearly and logically in written communication
Experience with explainable machine learning and artificial intelligence methodologies and tools
Preferred
Experience interpreting and communicating analytics
Master's degree or equivalent in design, human-computer interaction (HCI), or Master's degree
3+ years of working with Data & AI related technologies, including, but not limited to, AI/ML, GenAI, Analytics, Database, and/or Storage experience
Experience contributing to the architecture and design (architecture, design patterns, reliability and scaling) of new and current systems, or experience in machine learning, data mining, information retrieval, statistics or natural language processing
Experience with and deep understanding of advertising technologies (i.e., ad server, DSP)