About the job
Crusoe is investing in internal AI products that change how the business operates. This is the senior product role driving that work forward. You'll own the strategy, roadmap, and outcomes for Crusoe's internal software products. You'll lead discovery with business teams across the company, prioritize ruthlessly, write the PRDs that drive build decisions, and partner closely with internal engineering to ship. You'll also prototype directly with AI development tools, using working software to validate ideas and accelerate decisions.
Responsibilities
- Portfolio and prioritization. Own Crusoe's internal AI product and software portfolio. Drive decisions on what gets built, in what order, and why. Influence the broader strategy for how Crusoe builds and deploys internal AI software, with a sharp point of view on where it's heading.
- Discovery and roadmap. Lead deep discovery with business stakeholders -- interviews, workflow observation, jobs-to-be-done analysis. Translate findings into a prioritized roadmap. Apply rigorous frameworks (ROI, effort, strategic fit, build vs. buy) to allocate engineering capacity. Defend trade-offs with data.
- Outcomes and measurement. Define success metrics for every solution shipped -- adoption, time and money saved, error reduction, business impact. Instrument from day one. Hold the function accountable to outcomes, not output.
- Operating model. Define and own the end-to-end process from intake to graduation: rapid validation, the criteria that promote a prototype into a platform-scale solution, the hand-off to engineering and enterprise technology teams.
- Prototyping and engineering partnership. Write the PRD first -- ground it in the discovery, prioritization, and success metrics that make it a defensible spec engineering can scale. Then build a working prototype yourself with AI development tools and agent frameworks to validate the design. Be the best customer the internal engineering team has. Defend prioritization, protect against scope creep.
- Product writing and stakeholder leadership. Author the PRD, strategy docs, and decision memos that move work forward. Lead executives and functional VPs as peers. Influence without authority. Make this new way of working legible across the company.
Qualifications
Minimum
- 8+ years of software product management experience, including time at Staff / Principal / Lead IC level
- Proven product craft across the full cycle: discovery methods (user interviews, workflow analysis, jobs-to-be-done), roadmap prioritization frameworks, defining and measuring product outcomes, PRD-grade writing, post-launch iteration
- A portfolio of shipped products that materially changed user behavior or business outcomes at scale -- internal tools, customer-facing software, or both
- Hands-on engineering ability with AI coding assistants and agent frameworks. You can ship a working prototype end-to-end, not just spec it
- Strong judgment on build vs. buy vs. kill. You don't fall in love with your prototypes
- Demonstrated track record of leading cross-functional work with senior executives as peers, influencing without authority
- Excellent written communication. You lead through artifacts -- PRDs, strategy docs
Preferred
- Background in IT, internal tools, or business operations at a high-growth company
- Experience integrating enterprise SaaS platforms (HRIS, ERP, CRM, contract lifecycle management, etc.)
- Familiarity with embedded technical product roles (forward-deployed PM or engineer, or similar senior IC models)
- Prior work in data center, infrastructure, or energy industries