About the job
Microsoft's Corporate, External & Legal Affairs (CELA) organization supports one of the most complex commercial operations in the world. The Customer & Partner Solutions (CPS) group is where legal meets the commercial engine, supporting the Microsoft Commercial Business, Microsoft Elevate, the Deal Desk, and thousands of customer and partner interactions every year.
The Legal Engineer is the technical builder and operator behind that work. Reporting to the Director, AI Operations, you will play a vital role in driving the AI transformation of this critical function in the company.
This is a role for a builder. You will ship real capability rather than advise from the sidelines, partner directly with engineering, and stay close enough to attorneys and paralegals to design with them rather than for them. You will have room to shape the model while it is still taking form, and the work you do here will help set the standard for how legal teams at Microsoft adopt AI.
Responsibilities
Build the intelligence layer that shows CELA CPS what its AI investments are actually delivering by turning platform and connected-service data into a standing view of adoption, throughput, system health, and emerging trends.
Partner with engineering to keep the CPS technology stack healthy and improving, turning issues, updates, and releases into a smooth experience for attorneys and paralegals.
Create agents, Scout capability, Copilot and other AI solution prompts that open new scenarios for the business and drive the wider integration of Microsoft's first-party AI.
Work alongside attorneys and other legal professionals to reimagine how legal work moves through CPS, translating learnings into platform requirements and training that builds genuine fluency.
Embody culture and values by fostering inclusive practices, supporting colleagues with empathy, and embracing a global mindset.
Qualifications
Minimum
Juris Doctor Degree or international equivalent degree AND 6+ years experience as a practicing attorney OR equivalent experience.
Active license to practice law in a jurisdiction and capable of meeting admission requirements in relevant jurisdiction.
Preferred
Juris Doctor Degree or international equivalent degree AND 7+ years experience as a practicing attorney OR equivalent experience.
5+ years experience as an attorney in specialized practice area (e.g., tax, employment, copyright).
3+ years in-house counsel experience.
5+ years of experience in legal technology, legal operations, or a technical delivery role in a regulated or professional-services environment.
Hands-on experience building on a CRM or matter-management platform, ideally Microsoft Dynamics 365, including configuration and customization rather than administration alone.
Demonstrated ability to work data end to end: extract it, build reporting on it, and explain what it means to a non-technical audience.
Experience owning production support, including bug triage with an engineering team, incident response, and release management.
Practical experience building with AI tools, including agents and prompt development, and the judgment to know when a prompt is not the right answer.
Ability to work directly with attorneys and paralegals and translate their needs into technical requirements.
Familiarity with Microsoft's commercial and legal infrastructure (MCAPS, CPS, CELA).
Hands-on experience with AI legal tools such as Harvey or Copilot.
Experience with the Power Platform, including Power BI reporting and low-code automation.
Fluency in legal operations concepts: matter management, outside-counsel governance, paralegal-support models, and client intake.
Experience designing and delivering training for a professional user population.