Senior UX Researcher

The Windows + Devices, Design + Research team is hiring a Senior UX Researcher to help shape the future of Windows in an AI world. In this role, you will lead research that informs how AI shows up across Windows, from the features people use every day to the places where the OS, apps, and AI meet real work.

Lead end-to-end research on AI experiences in Windows, from framing the right questions early to guiding decisions through iterative development and post-launch learning.\\\nWork directly with engineers and applied scientists building local models, translating between user needs and technical choices about model behavior, training data, and system design.\\\nLook beyond the current roadmap to anticipate where AI will change the product next, bringing insight that shapes decisions before they land as feature work.\\\nSet the methodological bar for how the team studies non-deterministic AI systems, combining qualitative insight with behavioral, telemetry, and model evaluation signals in close collaboration with data science and engineering.\\\nDevelop a point of view on what good looks like for AI experiences, holding model behavior and user behavior in the same frame.\\\nBuild credibility and trust with product, design, engineering, and science leaders that lets your research change decisions, not just inform them.\\\nRaise the craft bar of the researchers around you through mentorship, peer review, and shared standards for AI research.