About the job
As the Head of Solutions Architecture for Americas at Cohere, you will lead the US & Canada commercial Solutions Architecture team, helping enterprise customers adopt agentic AI at scale while driving commercial success. You will be responsible for building a high-performing team of Solutions Architects, establishing repeatable solution-selling and delivery practices, and partnering closely with Sales, Product, and Engineering to win strategic enterprise opportunities.
In this leadership role, you will combine technical credibility, consulting discipline, and commercial acumen to help customers solve complex business problems while shaping Cohere's enterprise AI strategy.
Responsibilities
- Lead and develop the Americas commercial Solutions Architecture team through coaching, hiring, performance management, and career development.
- Partner with Sales to pursue and close strategic enterprise opportunities across industries including financial services, healthcare, energy, and other key verticals.
- Lead executive workshops, discovery sessions, solution presentations, and technical deep dives with C-suite and senior customer stakeholders.
- Develop business cases, solution architectures, implementation roadmaps, and technical proposals that align customer objectives with Cohere's platform.
- Guide customers through the deployment of enterprise AI solutions, ensuring scalability, security, governance, and operational readiness.
- Create repeatable solution assets, industry playbooks, and best practices that enable the team to consistently deliver high-quality customer engagements.
- Collaborate cross-functionally with Product, Engineering, and Sales to ensure alignment between customer needs and platform evolution.
- Serve as the voice of the field by capturing customer feedback and competitive insights that influence product strategy.
- Track and report on key operational and commercial metrics, including technical win rates, pipeline health, and team performance.
Qualifications
Minimum
- Leadership Experience: 8+ years in Solutions Architecture, Solutions Engineering, Technical Consulting, or Enterprise Architecture, with 5+ years leading customer-facing technical teams.
- People Leadership: Proven experience hiring, coaching, and developing high-performing Solutions Architecture or Solutions Engineering teams, with a track record of building or transforming organizations.
- Consulting Mindset: Experience leading complex enterprise solution engagements, developing business cases, implementation plans, and executive-ready solution recommendations.
- Technical Expertise: Strong understanding of modern AI architectures, including LLMs, agentic AI, enterprise integrations, cloud platforms, hybrid deployments, security, and governance.
- Commercial Acumen: Demonstrated ability to partner with enterprise Sales organizations, influence strategic deals, and articulate business value to executive stakeholders.
- Communication Skills: Exceptional executive presence with the ability to communicate complex technical concepts to both business and technical audiences.
- Enterprise Experience: Experience designing and delivering enterprise technology solutions in complex, regulated, or large-scale environments.
Preferred
- Experience building repeatable solution-selling methodologies and helping generalist technical teams operate at a consistently high level.
- Background in enterprise AI, cloud, or data platform companies, or applied AI consulting organizations.
- Experience supporting customers in regulated industries such as financial services, healthcare, energy, or the public sector.
- Experience operating in high-growth environments where speed, ownership, and cross-functional collaboration are critical.