About the job
As Glean’s PM for Glean Model Hub, you will evaluate LLM models, define the roadmap for growing Glean’s LLM portfolio, manage relationships with inference and model providers, and determine product strategy for allowing customers to experiment with different LLMs. You will own projections of LLM usage, cost, and capacity planning while driving customer enablement and their upgrade adoption journey for the latest LLMs and LLM-native capabilities.
Responsibilities
Spending a lot of time with our customers to deeply understand their knowledge needs
Developing key parts of our product roadmap, marrying customers’ needs with our product vision
Empowering your team by giving context, setting direction, and building alignment
Driving customer-focused decisions, clear prioritization, and efficient execution
Coordinating cross-functionally with with leadership, go-to-market teams, and other key stakeholders across the company
Building processes that will scale as our team and company go through rapid growth
Qualifications
Minimum
4+ years of experience in product management at SaaS companies, primarily serving large enterprises with responsibilities spanning AI/ML Ops and external-facing platform capabilities.
A strong technical background and experience with both UX and API driven products and 3rd party product partnerships.
Excellent written and verbal communicator.
Proven track record of taking ownership, taking initiative, and delivering results.
Collaborate effectively with cross-functional partners.
Learning and growth mindset.
Mission-first and understand that your success is measured by your product and team’s success.
Preferred
Having built or worked with LLMs for at-scale products is a major plus.