About the job
At Sierra, we’re creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid, Munich, Singapore, Tokyo, and Sydney. Our co-founders are Bret Taylor and Clay Bavor, both with extensive experience in the tech industry.
Responsibilities
- Write the playbook for onboarding and educating customers onto Sierra – both the Agent SDK and Agent Studio, our no-code platform.
- Lead the creation and execution of developer training and enablement programs.
- Build content that scales — including technical documentation, educational videos, onboarding paths, and sample repositories for SDK adoption.
- Develop and deploy AI Agents as an Agent Software Engineer, building the knowledge to become a world-leading expert on agent development.
- Work with our marketing teams to publish developer case studies and success stories to inspire and connect our growing technical community.
Qualifications
Minimum
- Passion for helping customers across small and large enterprises learn to build exceptional AI Agents.
- Degree in Computer Science or related field, or equivalent professional experience.
- 4+ years of experience in hands-on software development of highly technical products or developer relations roles.
- Excellent written and verbal communication skills and a desire to apply them in hands-on training sessions.
- Desire, excitement, and enthusiasm for building an in-person, global community around developing AI Agents.
- Strong technical skills and familiarity with modern software development — especially developer tooling, SDKs, and APIs.
- Demonstrated experience in designing and executing technical training, certification, or community initiatives.
Preferred
- Previous experience developing agents using open source tools like LangGraph or interacting with MCP servers.
- Familiarity with agent platforms, developer communities, or early-stage developer product ecosystems.
- Proficiency with TypeScript, and comfort with writing code in collaboration with agents like Claude, Codex or Cursor
- Experience collaborating across product, engineering, and go-to-market teams to launch strategic initiatives.