About the job
Every global brand is now a content factory — thousands of on-brand variations a quarter across static, video, and 3D, shipped in days not weeks. We embed with enterprise customers, learn their content supply chain end-to-end, and build the custom AI-powered workflows that get them there — on Adobe Firefly Services, Firefly Creative Production (our node-based workflow builder), and Adobe Brand Intelligence (ABI) for brand validation and compliance. The base FDCT bench gets customers there; you set the bar they reach for. You take the engagements no one else can land — the Fortune 100 with the impossible timeline, the strategic account where the whole FDE motion has to prove itself, the fractured stack where nothing works the way the docs say. The deal is signed, but the users never signed up for it — and here the politics are worse, the stack messier, the renewal bigger. You go in first; the bench follows. You are the technical and creative anchor of the org — the team gets sharper around you, and when you're in the C-suite room, customers stop second-guessing the timeline. We are not pre-sales. We are not consultants. We are technical creators who ship, who get used — and who make everyone around us better.
Responsibilities
- Land the accounts that have to land. The strategic top-tier customer where the FDE motion has to prove itself, the first engagement in a new vertical, the multi-year arc that defines the org's reputation. You earn adoption where it's hardest — the most resistant users, the most fractured stack — and turn an at-risk flagship into the account others want to be.
- Set the technical and creative bar. Architecture, technology choices, reusable patterns at architect depth — yours to make and defend, and to adjust when the field proves you wrong. The P40 you onboard lands their first win faster because of the patterns you set.
- Hold the C-suite room. CMOs, CIOs, CTOs, agency leadership. Translate AI and content-supply-chain complexity into something a board chair signs off on. Bring deals home; bring renewals home.
- Set roadmap direction, not just feedback. When a product gap blocks adoption across accounts, you own the architecture of the workaround, take the gap upstream with the weight to actually move the roadmap, and commit the fix yourself when that's faster. You chase cross-team dependencies until they move.
- Lift the bench. Mentor the FDCTs around you — live working sessions, code reviews, internal masterclasses. Pair with a P40 in the morning and pitch a Fortune 100 CMO in the afternoon, and both walk away sharper.
- Demo your own work — script, produce, edit. The demos you create become the org's reference demos.
Qualifications
Minimum
- Earned adoption where it's hardest, with a track record of walking into the most resistant users, the most fractured stacks, and the highest-stakes renewals, and driving repeat, at-scale adoption.
- Set technical or creative direction in a prior role, driving measurable change and improving team performance.
- C-suite credibility to hold the room with CMOs, CIOs, and CTOs and translate tech to business value.
- Creative content supply-chain craft at architect depth, including brand systems, design tokens, and Figma / PSD / INDD → DAM → Workfront / Frame.io chains.
- Architecture and production code that holds up under load, including thin front-ends, light back-ends, custom nodes, and multi-system orchestration.
- A public portfolio (link or PDF at application) showcasing shipped creative and technical work.
Preferred
- Firefly Services, Firefly Creative Production, and Adobe Brand Intelligence mastery.
- Adobe ecosystem (AEM, Workfront, Frame.io, App Builder) and Figma plugin/API/MCP depth.
- AI-native building with judgment, at scale, using tools like Cursor, Claude Code, Copilot, ComfyUI, n8n, LangGraph, and MCPs.