About the job
As an AI/ML Risk Guide supporting the Enterprise AI/ML Program, you will partner and support colleagues across product, design and tech to deliver results that have a direct impact on customer experience and implement risk solutions to ensure Capital One’s continued stability and success. You should consider this role if you’re someone who enjoys wearing multiple hats, fast paced environments, and collaborating across teams and disciplines throughout the enterprise. This role operates within a dynamic environment with changing conditions and a core component of success is building relationships and influencing decision makers with grounded data. In this role you’ll successfully manage multiple concurrent deliverables while ensuring a high level of attention to details, achieve project milestones and deliverables within established deadlines, and provide clear and consistent communication to support accuracy and team alignment.
Responsibilities
Assist in the development and execution of the ES Risk vision and deliver on enterprise and team objectives.
Deliver on the identification and development of risks, issues, and/or mitigation plans to ensure product and tech teams within the business implement needed changes and address areas of exposure.
Develop and communicate risk management reporting and communications
Collaborate effectively with colleagues, stakeholders, and leaders across multiple organizations to achieve strategic objectives
Coordinate program-related activities and deliverables to ensure effective collaboration within the team and across stakeholder groups
Innovate and improve our approach to risk management.
Establish and maintain relationships with Enterprise Services process owners, process managers, and vertical risk advisors
Qualifications
Minimum
High School Diploma, GED or Equivalent Certification
At least 2 years of experience in Risk Management, Process Management, Project Management, or a combination of these
At least 1 year of Compliance, Legal, Regulatory or Operations experience
At least 1 year of experience in Technology, Cybersecurity, Artificial Intelligence, or Machine Learning
Preferred
Bachelor's Degree or Military Experience
Certifications such as Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), Project Management Professional (PMP) Certification, or Masters Certificate of Project Management (CPM)
2+ years of experience in Process management
2+ years of experience in Change Management or Risk Management
1+ years of experience as a Risk Guide
1+ years of experience in Risk Management related to Machine Learning
Ability to drive results and communicate with all levels
Knowledge of appropriate controls to secure cloud-based services (SaaS) products