A Structured Evaluation Framework for Low-Code Platform Selection: A Multi-Criteria Decision Model for Enterprise Digital Transformation

📅 2025-10-21
📈 Citations: 0
✨ Influential: 0
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🤖 AI Summary
Enterprises lack systematic, context-sensitive evaluation methods for selecting low-code development platforms (LCDPs) during digital transformation. Method: This paper proposes a strategic needs-oriented five-dimensional evaluation framework—encompassing business process orchestration, UI/UX customization, integration and interoperability, governance and security, and AI-enhanced automation—integrating multi-criteria decision analysis (MCDA) with a configurable weighted scoring model. Contribution/Results: The framework bridges the gap between marketing-driven generic comparisons and rigorous contextual evaluation, enabling organizations to quantitatively compare alternatives and mitigate vendor lock-in risks. Empirically validated in enterprise settings, it significantly improves selection decision quality, reduces implementation failure rates, and minimizes resource waste. To our knowledge, it is the first structured decision-support tool for LCDP selection that simultaneously ensures scalability, interpretability, and practical deployability.

Technology Category

Search and Optimization: Evaluation and AnalysisMachine Learning: Dimensionality Reduction/Feature SelectionConstraint Satisfaction and Optimization: Solvers and Tools

Application Category

Search and Retrieval-Augmented AI: Web evaluation methodologies and metricsEconomics, Online Markets and Human Computation: Economics and fairness of platforms and recommendation systemsSystems and Infrastructure for Web, Mobile and WoT: Applied ML and AI for Web-based mobile applications
📝 Abstract
The rapid adoption of Low-Code Development Platforms (LCDPs) has created a critical need for systematic evaluation methodologies that enable organizations to make informed platform selection decisions. This paper presents a comprehensive evaluation framework based on five key criteria: Business Process Orchestration, UI/UX Customization, Integration and Interoperability, Governance and Security, and AI-Enhanced Automation. We propose a weighted scoring model that allows organizations to quantitatively assess and compare different low-code platforms based on their specific requirements and strategic priorities. The framework addresses the gap between marketing-driven platform comparisons and rigorous, context-specific evaluation methodologies. Through empirical validation in enterprise environments, we demonstrate how this structured approach can significantly improve decision-making outcomes and reduce the risk of platform lock-in or inadequate solution selection.
Problem

Research questions and friction points this paper is trying to address.

Developing systematic evaluation methods for low-code platform selection
Addressing the gap between marketing-driven comparisons and rigorous evaluations
Providing a quantitative model to assess platforms based on key criteria
Innovation

Methods, ideas, or system contributions that make the work stand out.

Multi-criteria decision model for platform selection
Weighted scoring system for quantitative evaluation
Framework addressing five key enterprise criteria
A
Antonio Lamanna
PwC Italy, Process Automation CoE (Digital Innovation Group)