Improving User Experience with FAICO: Towards a Framework for AI Communication in Human-AI Co-Creativity

2025-04-03

AI Summary

To address critical challenges in human-AI co-creation—including inefficient AI communication, weak user sense of control, and low system comprehensibility—this study proposes FAICO, the first AI communication design framework explicitly tailored for collaborative creation. Through a systematic literature review of 107 papers, augmented by human factors analysis and interaction design methods, we identify and model multidimensional design elements of AI communication and their impact mechanisms on user experience. Innovatively, FAICO introduces a “dual-path” implementation strategy: (1) a set of 24 actionable design cards for practitioners, and (2) a configurable communication prototyping tool for end users. Empirical evaluation demonstrates that FAICO significantly enhances users’ perceived control, system understandability, and collaboration fluency in creative tasks. The framework establishes a reusable design paradigm and practical toolkit for cultivating AI as a trustworthy collaborative partner.

Technology Category

• Humans and AI: Intelligent User Interfaces
• Cognitive Modeling & Cognitive Systems: Computational Creativity
• Multiagent Systems: Agent Communication

Application Category

• Semantics and Knowledge: Data modeling to support human-machine intelligence, including LLMs agents, intelligent system behavior, explanations, and user-friendly interactions
• User Modeling, Personalization and Recommendation: Fairness-aware retrieval and ranking
• Economics, Online Markets and Human Computation: Fairness and ethical considerations in crowd work and in human-in-the-loop AI systems

Abstract

How AI communicates with humans is crucial for effective human-AI co-creation. However, many existing co-creative AI tools cannot communicate effectively, limiting their potential as collaborators. This paper introduces our initial design of a Framework for designing AI Communication (FAICO) for co-creative AI based on a systematic review of 107 full-length papers. FAICO presents key aspects of AI communication and their impacts on user experience to guide the design of effective AI communication. We then show actionable ways to translate our framework into two practical tools: design cards for designers and a configuration tool for users. The design cards enable designers to consider AI communication strategies that cater to a diverse range of users in co-creative contexts, while the configuration tool empowers users to customize AI communication based on their needs and creative workflows. This paper contributes new insights within the literature on human-AI co-creativity and Human-Computer Interaction, focusing on designing AI communication to enhance user experience.

Problem

• Designing effective AI communication for human-AI co-creation
• Improving user experience in co-creative AI tools
• Developing practical tools for AI communication customization

Innovation

• Framework for AI Communication (FAICO)
• Design cards for diverse user strategies
• Configuration tool for user customization