Walking with Robots: Video Analysis of Human-Robot Interactions in Transit Spaces

📅 2026-02-26
📈 Citations: 0
Influential: 0
📄 PDF
🤖 AI Summary
This study addresses the limited social understanding of human mobility exhibited by current robots in public spaces, which often disrupts established social order. Through on-site video observation and qualitative analysis, it examines the navigation challenges faced by cleaning robots in airport circulation areas, uncovering three critical shortcomings in human–robot interaction: neglect of human mutual orientation, group structure, and spatial functionality. Building on these insights, the work proposes a novel design paradigm—“socially aware mobility”—that reconceptualizes robotic movement as an interactive and collaborative behavior. This approach advances theoretical foundations for human–robot coexistence and provides a crucial basis for the design of socially intelligent robots capable of seamless integration into dynamic public environments.

Technology Category

Application Category

📝 Abstract
The proliferation of robots in public spaces necessitates a deeper understanding of how these robots can interact with those they share the space with. In this paper, we present findings from video analysis of publicly deployed cleaning robots in a transit space, a major commercial airport, using their navigational'troubles'as a tool to document what robots currently lack in interactional competence. We demonstrate that these robots, while technically proficient, can disrupt the social order of a space due to their inability to understand core aspects of human movement: mutual adjustment to others, the significance of understanding social groups, and the purpose of different locations. In discussion we argue for exploring a new design space of movement: socially-aware movement. By developing"strong concepts"that treat movement as an interactional and collaborative accomplishment, we can create systems that better integrate into the everyday rhythms of public life.
Problem

Research questions and friction points this paper is trying to address.

human-robot interaction
socially-aware movement
public spaces
interactional competence
navigation troubles
Innovation

Methods, ideas, or system contributions that make the work stand out.

socially-aware movement
human-robot interaction
interactional competence
video analysis
public space robotics
🔎 Similar Papers
No similar papers found.
Barry Brown
Barry Brown
University of Copenhagen & Stockholm University
Human Computer InteractionCSCWEthnomethodologyConversation AnalysisSocial Robotics
H
Hannah Pelikan
Department of Culture and Society, Linköping University, Linköping, Sweden
M
Mathias Broth
Department of Culture and Society, Linköping University, Linköping, Sweden