How to Analyse Interviews: A Documentary Method of Interpretation

📅 2026-01-09
🏛️ arXiv.org
📈 Citations: 0
✨ Influential: 0
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🤖 AI Summary
This study addresses the limitations of conventional interview analysis, which relies heavily on researchers’ specialized qualitative skills, is difficult to scale, and often overlooks participants’ own interpretive logics. To overcome these challenges, the paper proposes the Documentary Mode of Interpretation (DMI), a membership-based method grounded in ordinary people’s natural language competencies. DMI identifies endogenous themes within interview texts to uncover the collective reasoning processes participants employ in making sense of the research topic. Crucially, this approach requires neither predefined coding frameworks nor formal training in social theory, thereby departing from traditional qualitative paradigms by generating themes bottom-up from participants’ perspectives. By significantly lowering the technical and epistemic barriers to qualitative analysis, DMI offers non-specialist researchers an accessible, low-threshold pathway to effectively interpret the collective meaning structures embedded in interview data.

Technology Category

Data Mining & Knowledge Management: Intelligent Query ProcessingKnowledge Representation and Reasoning: Qualitative ReasoningNatural Language Processing: Discourse, Pragmatics & Argument Mining

Application Category

User Modeling, Personalization and Recommendation: Explainable and interpretable methods for personalizationWeb Mining and Content Analysis: Bridging structured and unstructured dataSemantics and Knowledge: Data modeling to support human-machine intelligence, including LLMs agents, intelligent system behavior, explanations, and user-friendly interactions
📝 Abstract
Interviews are commonplace in HCI. This paper presents a novel documentary method of interpretation that supports analysis of the topics contained within a collection of transcripts, topics that are endogenous to it and which elaborate participants collective reasoning about issues of relevance to research. We contrast endogenous topic analysis with established qualitative approaches, including content analysis, grounded theory, interpretative phenomenological analysis, and thematic analysis, to draw out the distinctive character of the documentary method of interpretation. Unlike established methods, the DMI does not require that the analyst be proficient in qualitative analysis, or have sound knowledge of underlying theories and methods. The DMI is a members method, not a social science method, that relies on mastery of natural language; a competence most people possess.
Problem

Research questions and friction points this paper is trying to address.

interview analysis
endogenous topics
documentary method
collective reasoning
qualitative methods
Innovation

Methods, ideas, or system contributions that make the work stand out.

Documentary Method of Interpretation
endogenous topic analysis
interview analysis
natural language competence
members' method
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Andy Crabtree
School of Computer Science, University of Nottingham, UK