🤖 AI Summary
This work addresses the scarcity of high-quality, goal-oriented dialogue data in recruitment scenarios, which hinders the training of proactive conversational agents. To overcome this limitation, the authors propose SimRPD, a three-stage framework: first, a high-fidelity user simulator generates multi-turn dialogues; second, a Chain-of-Intention (CoI)-based multidimensional evaluation mechanism integrates both global and instance-level metrics to filter data aligned with business objectives; and third, the agent is trained via supervised fine-tuning followed by reinforcement learning. Experimental results demonstrate that SimRPD significantly outperforms existing data selection strategies in real-world recruitment settings, offering strong industrial deployability and promising cross-domain transferability.
📝 Abstract
Task-oriented proactive dialogue agents play a pivotal role in recruitment, particularly for steering conversations towards specific business outcomes, such as acquiring social-media contacts for private-channel conversion. Although supervised fine-tuning and reinforcement learning have proven effective for training such agents, their performance is heavily constrained by the scarcity of high-quality, goal-oriented domain-specific training data. To address this challenge, we propose SimRPD, a three-stage framework for training recruitment proactive dialogue agents. First, we develop a high-fidelity user simulator to synthesize large-scale conversational data through multi-turn online dialogue. Then we introduce a multi-dimensional evaluation framework based on Chain-of-Intention (CoI) to comprehensively assess the simulator and effectively select high-quality data, incorporating both global-level and instance-level metrics. Finally, we train the recruitment proactive dialogue agent on the selected dataset. Experiments in a real-world recruitment scenario demonstrate that SimRPD outperforms existing simulator-based data selection strategies, highlighting its practical value for industrial deployment and its potential applicability to other business-oriented dialogue scenarios.