🤖 AI Summary
This study addresses the prevalent tendency of organizations to treat accessibility as a compliance burden rather than an opportunity for innovation, resulting in digital products that lack genuine inclusivity. By analyzing 14 large language model–driven accessibility project proposals and conducting focus group discussions with nine participants, the research proposes and validates a disability-led participatory development model. Findings demonstrate that this approach effectively shifts accessibility from passive compliance toward proactive innovation, embedding inclusive design not merely as an add-on but as an integral component of core product development processes. Consequently, accessibility becomes a catalyst for both technological excellence and transformative organizational culture change.
📝 Abstract
Developers often struggle to design truly accessible digital solutions in corporate environments. In these environments, accessibility is usually treated as a compliance requirement rather than an innovation opportunity. By analyzing 14 LLM-based accessibility project proposals and focus group discussions with 9 participants at a Brazilian tech company, we found that inclusive innovation can emerge particularly when initiatives are led by People with Disabilities (PWD) themselves. If organizations adopt similar participatory approaches, accessibility would evolve from an afterthought into a driving force for technological excellence and cultural transformation.