๐ค AI Summary
This study addresses critical safety concerns regarding the use of large language models (LLMs) in autonomous clinical triage, particularly their inability to reliably identify โcannot-missโ life-threatening conditions when presented with incomplete patient histories or high-risk scenarios. The work systematically uncovers a fundamental limitation rooted in the misalignment between LLMsโ optimization objectives and clinical safety requirements: namely, their lack of sequential reasoning capabilities to actively gather information, broaden differential diagnoses, and escalate care under uncertainty. Integrating clinical reasoning frameworks, cognitive bias analysis, and behavioral evaluation of LLMs, the research demonstrates that while these models perform adequately in idealized settings, they exhibit subtle yet dangerous failures in real-world conditions characterized by incomplete data. Consequently, there is currently insufficient evidence to support the deployment of LLMs in unsupervised triage applications.
๐ Abstract
LLM now pass medical licensing examinations and, in curated cases, can rival physicians at diagnostic reasoning. These developments have accelerated the use of LLMs for symptom assessment and clinical decision support in diagnostic and treatment guidance, administrative documentation, and rules-based alert enhancement. This Perspective concerns the most consequential of these applications: the autonomous triage of self-presenting, undifferentiated patients, with little or no clinician in the loop. For that task, the evidence of safety does not yet exist. The gap is not in medical knowledge but in the fidelity of clinical evaluation: a model optimized to continue the most probable text is not optimized to act safely when the safe answer is the improbable must-not-miss diagnosis. Safe triage is not the selection of the most likely diagnosis; it is a sequential decision under asymmetric cost, in which the single catastrophic miss outweighs many false alarms, and the decisive signal may be one the patient has not volunteered - and that the model has not been trained to seek. The core deficit is therefore one of information gathering under uncertainty. Under incomplete histories, LLM systems may fail to show the behaviors safe triage requires: broadening the differential; seeking the missing red flag; lowering the threshold for escalation; deferring judgement until sufficient information is obtained; and escalating concern where high-harm diagnoses remain unexcluded. These modes of failure for LLMs can be difficult to detect considering that evaluations to date often use complete, well-curated, confidence-gated simulations. The application of LLMs under these conditions may be amplified by assistant-like behaviors and positive bias, including credulity, agreeableness, and miscalibration - when these are not constrained by clinical triage logic.