Scholar
Maqbool Dada
Google Scholar ID: HgGpAioAAAAJ
Professor of Operations Management and Business Analytics, Johns Hopkins University
inventory models
pricing
healthcare
operations
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Citations & Impact
All-time
Citations
1,929
H-index
16
i10-index
28
Publications
20
Co-authors
27
list available
Publications
2 items
Deploying Chatbots in Customer Service: Adoption Hurdles and Simple Remedies
2025
Cited
0
Customer Service Operations: A Gatekeeper Framework
Production and operations management · 2025
Cited
2
Co-authors
1 total
Surya Tokdar
Statistical Science, Duke University
